Frequently asked questions

Will TradeBox Australia's products work on all devices, operating systems, browsers and PDF reader applications?

So that we can bring TradeBox Australia's products to market at low cost, we don't warrant or guarantee our products will work on all devices, all operating systems and all software applications. Though we don't warrant or guarantee it, we expect our products to work on most modern computer, mobile and tablet devices, on the latest Android, IOS, Windows and Mac operating systems, on the latest Chrome and Firefox browsers and on most PDF reader applications including Adobe Acrobat Reader DC. As issues and limitations become known to us, we will tell you about it here in our FAQ and also in Schedule C of our current "Terms and Conditions of Use for TradeBox Australia's Terms and Conditions Products" (Terms of Use). When discussing "your TradeBox terms" below, we use it as defined in the Terms of Use. Known Issues and Limitations

  1. First observed by us on 4 Sep 2020, the PDF version of your TradeBox terms cannot be opened for direct viewing in the default PDF viewing application deployed by Apple on an iphone XS.
    1. We have observed an iphone XS operating the Adobe Acrobat Reader DC application [version 20.08.00 (20200818.142433)] successfully opened for viewing, PDF versions of “your TradeBox terms” documents;
    2. Based on our observation, we believe, but do not confirm (in accordance with clause 1.4(j)):
      1. That the PDF version of your TradeBox terms may not open for viewing in the default PDF viewing application deployed by Apple on all Apple IOS devices;
      2. That the PDF version of your TradeBox terms may open for viewing in an Adobe Acrobat Reader DC application, when that Adobe application is installed on Apple IOS devices.

  2. First observed by us on 17 Sep 2020, the PDF version of your TradeBox terms cannot be opened for direct viewing in the default PDF viewing application deployed by Apple on a modern Apple Mac computer:
    1. We have observed a modern Mac computer operating an Adobe Acrobat Reader application successfully opened for viewing, PDF versions of "your TradeBox terms" documents;
    2. Based on our observation, we believe, but do not confirm (in accordance with clause 1.4(j)):
      1. That the PDF version of your TradeBox terms may not open for viewing in the default PDF viewing application deployed by Apple on all Apple Mac devices;
      2. That the PDF version of your TradeBox terms may open for viewing in an Adobe Acrobat Reader application, when that Adobe application is installed on Apple Mac devices.



Does TradeBox Australia provide legal advice?

TradeBox does not provide any legal advice or legal services, we just publish the trade contract documents and information. If you require legal advice, feel free to contact Aitchison Reid Building and Construction Lawyers at www.subcontractors.arbuildinglaw.com.au with your specific needs and requirements.



TradeBox Australia says it helps subbies and trade contractors - how?

TradeBox is all about making trade contract documents and information easy and affordable for subbies and trade contractors in the building and construction industry.

To do that we provide you with a 12-month licence to use our TradeBox products that you have selected (your TradeBox terms).

Our TradeBox products are drafted and updated by a building and construction law firm; we hired the lawyers so you don’t have to. However, as a TradeBox customer you choose the type of terms and conditions and the schedules that best suit the needs of your business.



Will Microsoft Word documents provided by TradeBox Australia work on all devices and operating systems?

Our Microsoft Word documents, provided when included as part of your TradeBox docs, are provided in .docx format for use on computing devices running the Microsoft Windows 10 operating system. We do not provide Microsoft Word documents in any other formats, and do not provide any assurance that they work on any other operating systems. See Schedule C of our terms and conditions of use for further information.