How to Contact Us About Privacy
Your privacy is very important to us. For that reason, please read the following details thoroughly and carefully.
Collection and Purpose
We may collect personal information from you in the course of your visit to our website if you input any personal information into the website. In addition, we also collect cookies from your computer, which enables us to tell when you use the website and also to help customise your website experience. The reason we collect personal information is to provide you with the best service experience possible on the website. Some provision of personal information is optional. However, if you do not provide us with certain types of personal information, you may be unable to enjoy the full functionality of the website.
If you provide your contact details to us, you consent to us using the contact details that you have provided to maintain a professional relationship with you, to provide information that we think may be of interest to you and to market directly to you. You may request not to be sent direct marketing material by notifying us using our General Enquiry contact form.
We customarily disclose personal information only to our service providers who assist us in operating the website. We will only disclose personal information to an unrelated third party with your consent.
Access and Correction
National Privacy Principle 6 of the Australian Privacy Act 1988 (Cth) allows you to get access to, and correct, the personal information we hold about you in certain circumstances. If you would like to obtain such access, please contact us using the contact details set out above.
We have processes in place to deliver security to your personal information, including encryption of data when it is transferred between us and our service providers (encryption in transit) and limitations on access to personal information within our organisation. We also apply encryption to the data stored on our storage facilities (encryption at rest) whenever we feasibly can. We prefer to use client-side encryption whenever we feasibly can. If you provide personal information to us, we may store the information that you have provided to us on our cloud database systems. We may also store the information on storage media kept by and controlled by us. Please note that you supply your information at your own risk.
Transfer out of Australia
From time to time our website may or may not be hosted by an Australian company, and the website itself may or may not be hosted in Australia. For that reason, we transfer all data on the website (including all personal information) to our hosting service provider/s based in Australia or overseas; you consent to this transfer. Our marketing and client files are hosted in Australia and overseas. Overseas countries where we store our information includes Switzerland, Canada, New Zealand, Germany, USA and others. If you provide personal information to us, you consent to your information being stored in Australia and in other countries.